Ewing NJ – Today, Cenlar was recognized as a “Servicer Total Achievement and Reward™ (STAR™) Performer” by Fannie Mae for the year 2017 in both categories in which we were eligible – Solution Delivery and General Servicing.
Fannie Mae’s STAR Program is an award given to top-performing servicers in the areas of general servicing, solution delivery and timeline management. Winners are chosen for their commitment to continuous improvement and dedication to consistently raising the bar.
“Being recognized with two Fannie Mae STAR awards is a great accomplishment for Cenlar,” said Cenlar’s President and CEO Greg Tornquist. “We truly believe in providing top-notch customer service each and every day, and appreciate our employee’s dedication to their work. To be recognized with these awards from such a significant partner like Fannie Mae is just powerful evidence of our ongoing commitment to servicing excellence.”
Specifically, STAR performers are chosen using operational assessment results based upon servicer capability model and ratings across key functional areas including a review of relevant people’s strategies, processes and applicable metrics.
Cenlar FSB, an employee-owned company headquartered in Ewing, New Jersey, is ranked among the nation’s top residential mortgage subservicers. For more information about Cenlar, visit www.cenlar.com