EWING, N.J. (November 23, 2020) – Cenlar FSB, the nation’s leading mortgage loan subservicer and federally chartered wholesale bank, today announced that Nancy Irwin, a 34-year Cenlar veteran, has been promoted to Senior Vice President, Executive Client Manager. Nancy is focused on key strategies like product and service enhancements along with leading a dedicated team of client managers. She also maintains proactive contact with key client relationships to ensure that Cenlar is effectively addressing their needs.
Nancy has established a long and durable track record for her dedication to client service. Her 15-year service in Default Operations became especially prized by clients anticipating an unprecedented wave of defaults due to Covid-19.
“Nancy inspires confidence in the clients she supports based in her deep knowledge of servicing and our client’s business, in addition to her ability to engage the right resources at Cenlar to address client requests or questions,” said Matt Detwiler, Senior Vice President, Client Management at Cenlar. “She sets a high bar for the quality and timeliness of responding to clients for herself and her team.”