|Kimberly J. Gibson
Executive Vice President/Borrower Operations/Executive Committee Ms. Gibson brings more than 25 years of financial services and mortgage banking experience to Cenlar, where she is responsible for Borrower Operations, which includes Customer Service, Transfer Operations, Escrow, Borrower Experience, and Client Experience. Prior to joining Cenlar, Kim was Managing Director at Ditech Home Loans, leading Default Servicing. She held a series of roles over 14 years at Citi, including those focused on process improvement, client experience, control, and regulatory change. Her final role was Managing Director of Core Operations for Citi’s Retail Bank and Mortgage Operations. Kim’s career began in GE’s Private Label Credit Card division, starting in a Management Training program, and moving through a series of management roles with increased scope and responsibility. She earned her Bachelor of Science in Business Administration from Valparaiso University and earned her Six Sigma Master Black Belt certification while at GE.