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A Message from Matt October 2023

Client Partners A Message from Matt October 2023



A Message From Matt Detwiler

We at Cenlar spend a lot of time thinking about the future of our organization and our industry.

It’s why we’ve spent substantial effort and capital over the last three years making investments that transform our organization and push mortgage servicing as a whole into the modern day.

By driving innovation with cutting-edge technology and leveraging the expertise and strength of our people, we know that we can not only service loans more efficiently and securely, but — more importantly — enhance how we care for homeowners and our trusted client partners.

We believe that, with this transformation, we will lead the way in the industry, and in this issue of the Centinel, you’ll get a taste of why we say this. You’ll read analysis of industry trends from our CEO Jim Daras. Chief Risk Officer Sara Avery will discuss the best practices in risk management, and why you might want to think twice about those checklists. You’ll hear about how we’re perpetually evolving the homeowner experience, both with consumer-facing digital offerings and back-end technology that’s cutting edge.

There’s a lot more to discuss, and of course, only so much room in a newsletter. I hope we have a chance to catch up face-to-face soon so I can share all that’s going on at Cenlar. (Maybe in October at the MBA Annual Convention, taking place right in Cenlar’s backyard).

Even if we can’t catch up in-person, you won’t be out of the loop. We’ll continue sharing updates about our accomplishments and areas of focus in future versions of the Centinel, in our bi-weekly Client Bulletin and in our regular update with Cenlar Leadership calls.

Thank you for your partnership,

Matt Detwiler
Senior Vice President
Client Management