Cenlar offers you a fully customizable loan servicing program that adapts to your evolving needs. We work with you to design a program based upon your specific loan products and requirements. We integrate the strengths of our business processes, our proprietary technology and experienced management and servicing teams to provide you a branded solution exceeding your expectations. By selecting Private Label Subservicing, your hard work and commitment to your brand remains intact as we keep your name and identity in front of your customers in all interactions.

• A dedicated toll-free number greets your customers with your name; outbound calls are identified as calls from you.
• Your name and logo will appear on all correspondence and printed materials (payment books and statements, letters, notices, ARM loan changes, year-end statement and escrow analysis, and more).
• Customer payments are made payable to your organization; payment drafting from checking or savings accounts will have your name recorded on your customer’s statement.
• Monthly credit bureau reporting appears in your name.
• Direct call transfer capability to your organization will give your customers the opportunity to research sale or refinance opportunities directly with you.
• Internet-based loan level access, fully customized to your website, is available for you to view your portfolio and for your customers to access their loan.