Cenlar FSB was recognized as a STAR Performer in the Fannie Mae’s Servicer Total Achievement and Rewards™ (STAR™) in the General Servicing category for 2024.
For more than a decade, Fannie Mae’s STAR Program has been reserved for top performing servicers within one or more of three STAR Performer categories: General Servicing, Solution Delivery and Timeline Management.
Honorees in the General Servicing category were chosen based on their ability to effectively manage the day-to-day processing of loans, including custodial account management, investor reporting and accounting, loan administration, escrow administration, customer service and collections.
"We’re proud of this year’s top-performing STAR Program servicers who are critical partners in our mission to provide stability to borrowers based on strong servicing standards,” said Cyndi Danko, Senior Vice President and Single-Family Chief Credit Officer, Fannie Mae. "Our servicers continue to show their commitment to operational excellence while reducing credit loss – a crucial component to the overall safety and soundness of Fannie Mae’s business and the residential mortgage market.”
2024 marks the sixth time Cenlar was honored as a STAR performer. Cenlar has long been recognized in the mortgage industry as a leader for its technological and operational innovations, maintaining the highest standards of risk management and compliance, and providing the highest level of service and integrity for homeowners.
“Cenlar’s persistent dedication to delivering excellent service to our clients and their homeowners has earned us Fannie Mae’s distinction of STAR Performer in the General Servicing category,” said Chief Operating Officer Leslie Peeler. “Our talented team, supported by a digital-first omni-channel homeowner communications strategy and innovative technologies like GenAI, are helping us provide an optimal homeowner experience and stay ahead in today’s dynamic mortgage servicing industry.”
