Home Matters
Buying a home is a milestone worth celebrating. But homeownership often doesn’t come with a user’s manual, something that makes it simpler to navigate one of the largest and most complex financial commitments of a lifetime.
We’re here to help! As mortgage servicing experts, it’s our jobs at Cenlar to make homeownership easy. Below you’ll find answers — in plain language — to some of the most common questions we get every day.
If you have specific questions about your loan, reach out for assistance by logging into loanadministration.com or by calling 1-800-2Cenlar (1-800-223-6527).
What is Mortgage Servicing?
Think of mortgage servicing as the “customer care” side of your home loan.Body
Why Did My Payment Go Up?
A breakdown of what's on your mortgage statement and what it means for you.
What is a 1098?
A 1098 form is a tax document your mortgage servicer sends you once a year.
What Is an Adjustable-Rate Mortgage?
With an ARM, your loan usually starts with a lower, fixed interest rate for an introductory period determined by your lender.
What is PMI, and When Do I Need It?
PMI stands for Private Mortgage Insurance, and it can play an important role in helping some people buy a home sooner.